Contact

We answer support email within two business days, usually faster.

Support

support@novaecosystem.live — billing, quota corrections, verification problems.

Company

NOVA ECOSYSTEM SINGLE MEMBER P.C.
Georgiou Seferi 5, 71305 Heraklion, Greece
Greece

Company registration number and VAT identification number are provided on request and appear on every Stripe invoice.

Before you write

• Verification failing? Make sure https://yourdomain.com/<key>.txt returns exactly the key, with no HTML and no redirect.
• Submission returning 429? That is the engine rate-limiting us. Failed URLs are not charged; retry later.
• Billing? Use the billing portal in your dashboard for invoices and cancellation.